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When reporting an issue using SeeClickFix, residents submit the service request and if possible, shoot a photo of their concern. The request is instantly routed to the correct department and staff. This means your service request is addressed quickly and efficiently. You can track progress from beginning to end, so you’ll know when the issue is resolved.
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SeeClickFix is a reporting platform which allows residents to voice concerns to the City using an app on their smart phone/smart device or the portal on the City’s website: www.cityofsachse.com/seeclickfix.
There are two easy ways to download the SeeClickFix app on your smart phone: Go to the SeeClickFix webpage and click on the icon for your phone; or go to the App Store and search for SeeClickFix. When you reach the app’s home screen, select Explore Community. You’ll type Sachse, Texas in the search bar and once you see the City of Sachse’s logo you’re done!
Residents can voice concerns ranging from non-emergency public safety issues to aesthetic issues. Typical service requests include:
- Inoperable Vehicles- Unpaved Parking (vehicle, trailer, camper)- Storage and Parking of Trailers and Commercial Vehicles- Blight (Detraction to the neighborhood)- Graffiti- Illegal Dumping- Vegetation (Grass/Weeds)- Bulk Trash (Excessive/Early Placement)- Trees- Garbage/Recycle Containers- Home Occupation- Bandit Signs- Swimming Pools & Hot Tubs- Vacant/Abandoned Structures- Property Maintenance- Housing Quality Standards (Rental Units)- Signs
- Building Violations (Residential)- Building Violations (Commercial)
- Exterior Lighting City Property- Playground Equipment- Public Restrooms- Parks
- Streets- Sidewalks- Alleys- Curbs- Drainage- Water Leak- Water Meter- Water Pressure/Water Quality- Sewer Backup- Road Signs & Traffic Signals/Lighting
All emergency issues, such as an ongoing crime or health issues, need to be reported by calling 911.
It depends on the type of issues reported. In some cases, funding is a component used to analyze how the reported concern is handled.
SeeClickFix allows the reporting party to remain anonymous.
If you need more information or simply have questions, email firstname.lastname@example.org.