April 17, 2018

Survey on solid waste service to help in new contract

Resident preferences help develop request for proposals

SACHSE (April 17, 2018) In an effort to ensure that residents have an adequate opportunity to weigh in with their preferences when discussions begin on the next solid waste contract, officials are asking for input via a brief survey.

                “This is a service that touches everyone at least once a week,” says City Manager Gina Nash.  “We want to see how residents feel, both positive and otherwise, regarding the current service.”

                The current contract for trash and recycling collection, collectively referred to as solid waste, remains in place until the end of March 2019.  In the ensuing months, the staff will begin developing a request for proposals (RFP), the first step in choosing a collection company. 

                “The survey responses will help us put an RFP together that reflects what people want from this important service,” said Nash.   

                In addition to an assessment of the present contractor’s level of service, the survey, available both online and in paper form, asks residents about other possible service offerings and whether or not they are willing to pay for them.

                “We want a full picture of where we are today, as well as where we want to be in the future.  If residents want new or different services, we can accommodate that in the RFP.  We have to strike a balance, though, between what people want, and what they’re willing to pay for,” she said.     

                Residents may complete the survey online by visiting www.cityofsachse.com/SolidWasteSurvey.  Hard copies of the survey are available at the Library, the Senior Center, or at the counter of the Utility Billing office.  All of these locations are within the Municipal Complex, 3815 Sachse Road.

Completed hard copy surveys may be dropped in the Utility Billing drop box or may be included with water bill payments.  The survey will be active through Friday, April 27.

“The more information we have at our disposal when we begin this process, the better we can ensure that residents get the kind of service they want,” said Nash.

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